Terms of service

General conditions of sale and use

Overview

The website Loulinekids.be is operated by Louline Kids. Under these general conditions of sale and use, the terms "we", "our" and "our" refer to Louline Kids.

By accessing this site and making a purchase, you agree to engage in our "service" and to be bound by the following terms, called here "General conditions of sale and use" or simply "Terms". These conditions govern the use of our website as well as the sale of our products, and apply to all users, whether visitors, buyers, sellers, merchants, or content contributors.

Acceptance of conditions

By using our website, you expressly accept these general conditions of sale and use. If you do not agree with these conditions, we ask you not to access our site or to use our services.

If these general conditions of sale and use are considered to be an offer, their acceptance is expressly limited to the terms of these conditions.

Conditions changes

We reserve the right to update, modify or replace these general conditions of sale and use at any time. Any modification will be published directly on this page. It is therefore your responsibility to regularly consult this section to keep you informed of any updates. Your continuous use of the site after the publication of modifications constitutes an acceptance of the new conditions.

New tools and features

All new features or tools added to our online store will also be subject to these general conditions of sale and use. You can consult the most recent version of the conditions at any time on this page.

Accommodation and platform

Our shop is hosted by Shopify Inc., which provides us with the electronic commerce platform allowing us to sell our products and services.

These General conditions of sale and use constitute a legal agreement between you and Louline Kids. We encourage you to read them carefully before making a purchase or using our services.


Article 1 - Conditions of use of our online store

By accepting these General conditions of sale and use, you confirm that you have reached the age of majority in your country, state or province of residence. You also authorize any minor at your expense to use this site, if necessary.

The use of our online store for purposes illegal Or unauthorized is strictly prohibited. You agree not to violate the laws in force in your jurisdiction, including the laws on intellectual property, like copyright.

In addition, you are forbidden to transmit virus, of the towards Or any other harmful code that could damage or disturb our site.

In case of breach of these conditions, we reserve the right to immediately your access to our services without notice.



Article 2 - General Conditions

  1. Right of access to services
    We reserve the right to refuse access To our services to anyone, at any time, for any reason whatsoever.

  2. Content transmission
    You understand that your content (excluding your credit card information) may be transferred. This means that:

    • This content can transit by Various networks.
    • It can be modified to comply with the technical requirements of networks or connection devices.
      Credit card information, on the other hand, is always quantified during their transmission.

  3. Property and use of the service
    You agree not to:

    • Reproduce, duplicate, copy, sell, resell Or exploit part of our service, its use, or any access to the service without a express written permission from our part.

  4. Sections titles
    The securities of the sections of these conditions are included as a convenience and must not be considered as limiting or affecting the interpretation of the conditions.

  5. Price and costs
    The prices displayed are indicated in Euros all taxes included (TTC) For European Union countries.
    The amount of Preparation and delivery costs will clearly be indicated to the Customer when the order is summoned, before its validation.


Article 2.2 - Deliveries and deadlines

  1. Control of orders
    All orders are processed within a period of 24 to 72 hours Unless otherwise indicated on the product. Once your order has been treated, it is given to our shipper for shipping.
    Delivery times may vary depending on your delivery address, after processing the order.

  2. Estimated delivery times

    • Belgium : Delivery in 1 to 2 working days.
    • France : Delivery in 3 to 5 working days.
    • Germany : Delivery in 2 to 4 working days.
    • The Netherlands : Delivery in 2 to 4 working days.
    • Luxembourg : Delivery in 2 to 4 working days.
  • Important :

    Orders placed on Friday after 2 p.m., THE SATURDAY or the Sunday Will be treated the following Monday. Orders placed during a public holiday (other than Friday, Saturday or Sunday) will also be processed the next working day.

    We are doing everything possible to comply with the delivery times indicated. However, if these deadlines are exceeded, we cannot be held responsible for any delays due to the carrier. Delivery times are provided as indicative and may vary depending on the transport conditions independent of our will.



Article 3 - accuracy, completeness and news of information

We make every effort to provide you with precise, complete and up -to -date information on our site. However, we cannot be held responsible if certain information is not accurate, complete or up to date. The content of this site is provided as an indication only and should not be your only source of information to make decisions. We advise you to consult other more reliable and updated sources before making any decision.

It is possible that certain information on our site is old -fashioned. By nature, this information is not up to date and is provided only as a reference. We reserve the right to modify or update the content of this site at any time, but we have no obligation to systematically update the information on it.

Using our site, you agree to follow you to follow any changes and updates made.



ARTICLE 4 - Changes to the service and prices

THE price From our products can be modified at any time and without notice.

We also reserve the right to to modify or suspend Our service, in whole or in part, at any time and without prior warning.

We will in no case be responsible, whether towards you or any other party, Price changes, suspensions Or interruptions of our service.


 

Article 5 - Products or services

  • Some of our products or services may be exclusively available online on our site. These products can be in Limited quantities and can be subject to conditions of back Or exchange specific, as indicated in our return policy.

  • We did our best to display the colors And images of our products as precisely as possible. However, we cannot guarantee that the color display on your screen will be 100%exact.

  • We reserve the right to Limit sales From our products or services to certain people, geographic regions or jurisdictions. We can exercise this right in an ad hoc basis, at our sole discretion.

  • THE Product descriptions and price can be changed at any time, without notice. We also reserve the right to withdraw any product from our offer at any time.

  • We do not guarantee that the quality of our products, services, information or other items that you get via our site will meet your expectations, or that any error in the service will be corrected.



ARTICLE 6 - CONCERITURE OF BOUNTING AND ACCOUNT INFORMATION

  • We reserve the right to refuse any order placed by you. We can also reduce or cancel the quantities purchased per person, home or order. This may include orders placed from the same customer account, the same credit card, or with the same billing or shipping address.

  • If we modify or annul an order, we will make our best to warn you by email or phone, using the information provided when ordering.

  • You agree to provide information correct, complete and up to date Regarding your account and your orders. You also undertake to update your personal information (email address, credit card, etc.) to allow us to process your transactions correctly.

Article 7 - Optional tools

  • We could provide you with access to third -party tools on our site. These tools are provided "as is" and we do not exist any control on it. You use these tools at your own risk, and it is up to you to consult the conditions of third parties that provide them.

  • In the future, we may offer new services or features that will be subject to the same conditions.


Article 8 - Links to third -party sites

  • Some content or services available on our site may include Links to third -party sites. We are not responsible for these sites or their content.

  • If you make a transaction on these third -party sites, please read their policies and practices, as we cannot be responsible for purchases or other transactions made on these sites.


Article 9 - Comments, suggestions and other user proposals

  • If you send us comments or proposals, you give us the right to use them as we wish, without obligation of confidentiality or compensation.

  • We reserve the right to Modify, delete or monitor The comments which, in our opinion, are illegal, offensive or do not meet our conditions.

Article 10 - Personal information
  • The management of your personal information is governed by our Privacy Policy. You can consult it for more details on how we collect, use and protect your data.


Article 11 - Erreds, inaccuracies and omissions

  • Information on our site may contain errors or inaccuracies. We reserve the right to Correct these errors or to update The information, even after the confirmation of an order.

  • We are not required to update or modify the information of the site, unless the law requires it.


Article 12 - Prohibited uses

  • It is forbidden to use our site for fins illegal or to encourage others to commit illegal acts. You should not disrupt the operation of our service, nor use malware or other harmful practices.

  • If you violate these rules, we reserve the right to terminate your access at our service.


Article 13 - Exclusion of guarantees and limitation of liability

  • We do not guarantee that our service will be uninterrupted, secure or free from errors. We cannot guarantee either precise or reliable results of your use of our service.

  • You use our services at your own risk, and we decline any responsibility for Direct or indirect damage resulting from the use of our site or our products.


Article 14 - Compensation
  • You agree to us compensate In the event of a complaint linked to your use of our service, especially if you violate these conditions or any legislation in force.


Article 15 - Dissociability
  • If a provision of these general conditions is deemed invalid, it will be dissociated from the other provisions which will remain valid.


Article 16 - Termination
  • These conditions remain valid until you decide to terminate your contract. If you do not meet our conditions, we can terminate the agreement at any time.


Article 17 - Integrality of the agreement
  • These general conditions constitute the entire agreement between you and us concerning the use of our services, and replace all previous agreements.


Article 18 - Applicable law
  • These conditions are governed by Belgian laws and any dispute will be dealt with under the laws in force in Belgium.


Article 19 - Changes to the General Conditions of Sale and Use
  • We reserve the right to modify these conditions at any time. It is your responsibility to regularly consult our site to verify the changes. Your continuous use of the Site after any modification incorporates new conditions.


Article 20 - Contact details
  • For any questions concerning these general conditions, you can contact us by e-mail toinfo@loulinekids.be.